I'm paying about $70+ for my local phone service right now through AT&T. I'm thinking of switching to Vonage for Voice Over IP. I haven't in the past just because of some of the poor quality and connection issues (when I call my Dad or brother Jon, you can't hear anything for the first second they pick up the phone).
Vonage's VOIP plan is $14.99 a month for the same features and more minutes. What am I missing here?
If you use VOIP, I'd appreciate hearing how you like it. Please let me know what you think.
4 comments:
We have it. It's good bang for your buck, according to Mike. The only downside (for me) is that when our internet goes out (through Comcast cable)the phone goes out. In the last month I have had quite a few phone calls that have been "dropped" (disconnected) mid-conversation, due to my internet going out. However, a quick phone call back to that person sure beats an $80 phone bill through AT&T.
You can have it set up so that when your internet goes out it will automatically foward the calls to your cell phone.
We have Vonage and the only complaint is that when internet goes out we have no phone, however I do have it forwarded to my cell. Saving money is Cool.
We have rock-solid Business Class Internet from Comcast. It is almost never out. When it is, I know about it. I've have Vonage for about 4 years. Everyone always blames the Internet connection for problems they have with Vonage. So much so that you don't hear a lot about the bigest problem you have with Vonage - Inbound calls not going through. I can't count the number of times I've had people tell me "I've been trying to call you". Vonage, like all VoIP businesses, over-subscribe. That means they don't have as many lines with the local CO as they do customers. They're betting not all their customers are going to get called all at once. This only affects inbound calls. Outbound calls are easier for them since they can be routed to an available CO and tagged with the correct called ID. I'm going back to AT&T for our home phone so I'll be able to call our baby-sitter when we're out. The decision was made to switch back when the pediatrician's office couldn't call us back when we had a sick child.
So if you only need to make a bunch of cheap outbound calls, go for it. No problem with the sound quality or anything like that. Just know there will be times that people try to call you and get a busy signal.
Jon's neighbor - Robert
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